Shipping policy

Last updated: 18 September 2026

1. Where we deliver

We ship across India. A small number of PIN codes are not serviceable by our courier partners — if yours is one of them, checkout will tell you before you pay. We do not currently ship outside India.

2. Shipping charges

  • Orders above ₹499 — free shipping.
  • Orders of ₹499 or below — a flat delivery charge applies, shown at checkout before you pay.
  • Cash on Delivery is available at no extra charge.

3. Dispatch time

Orders placed before 2:00 PM on a business day are usually dispatched the same day. Orders placed after that, or on a Sunday or public holiday, are dispatched the next business day. Cash on Delivery orders may be held briefly while we confirm the order by phone or one-time code.

4. Delivery time

Typical delivery times after dispatch:

  • Gujarat — 1 to 3 business days
  • Rest of India, metro cities — 3 to 5 business days
  • Remote areas, North-East, hill stations and islands — 5 to 8 business days

These are estimates from our courier partners, not guarantees. Weather, strikes, festival-season volumes, local restrictions and other events outside our control can add time.

5. Tracking

You will get a tracking link by email and SMS as soon as your order is dispatched. Tracking can take a few hours to go live after the courier scans the parcel. Signed-in customers can also see order status under My Orders in their account.

6. Getting your delivery right

Please give a complete address with landmark and PIN code, and a mobile number you can be reached on — couriers call before delivery. If a delivery fails, most couriers reattempt up to three times before returning the parcel to us. Returned shipments are handled under our Refund Policy.

7. Packaging

Cans ship in protective packaging designed to survive normal transit. Please check the outer box in front of the delivery person where possible. If the box is visibly crushed, wet or leaking, refuse the delivery and tell us straight away — that is the cleanest and fastest resolution.

8. Storage on arrival

Store cans in a cool, dry place away from direct sunlight. Chill before drinking. Check the expiry date printed on the can.

9. Damaged or missing shipments

Report any damage, shortage or non-delivery to contact@vayoplus.com within 7 days of delivery (or of the date tracking shows as delivered). Please see our Refund Policy for what to send us.

10. Questions

Email contact@vayoplus.com or call +91 95559 52595, Monday to Saturday, 10:00 AM to 6:00 PM IST.