Frequently Asked Questions

Hydrogen infused water is purified water with extra molecular hydrogen gas (H₂) dissolved into it. It looks and tastes like water. VAYO Daily is hydrogen infused water (up to 2 ppm) blended with a hydrosol of Vedic herbs, sealed in a 250ml can so the hydrogen stays in until you open it.

A Vedic drink is a beverage made with herbs and spices used in India's Vedic and Ayurvedic tradition. VAYO Daily is a molecular Vedic drink: ashwagandha, fennel, cumin, carom seeds, cardamom, triphala, fenugreek, cinnamon, nigella seeds and black pepper, combined with hydrogen infused water. It is a zero sugar wellness drink with no preservatives.

VAYO makes ready-to-drink Ayurvedic wellness beverages. Our range has four blends — Original, Fenna, Roast and Zest — in 250ml cans with no added sugar, crafted with time-tested botanicals like Ashwagandha, Triphala and Fennel along with molecular hydrogen. You can also try all four in our Variety Pack.

Yes! All VAYO products are 100% natural with no artificial preservatives, colours, or additives. We believe in delivering products in their purest form to ensure maximum health benefits for you and your family.

Store your VAYO cans in a cool, dry place away from direct sunlight. VAYO is best enjoyed chilled — refrigerate before serving and finish the can once it's opened. Specific storage instructions are mentioned on the can label for your convenience.

Yes, we offer bulk and wholesale pricing for retailers and distributors. Please reach out to us at contact@vayoplus.com with your requirements, and our team will get back to you with a customised quote.

VAYO products are available at select retail stores and supermarkets across India. Visit our Store Locator page to find the nearest store carrying VAYO products.

Simply browse our product catalog, add the items you want to your cart, and proceed to checkout. You can pay via UPI, credit/debit card, net banking, or cash on delivery (where available). Once your order is confirmed, you'll receive an email with tracking details.

We accept the following payment methods:

• UPI (Google Pay, PhonePe, Paytm, etc.)
• Credit & Debit Cards (Visa, Mastercard, RuPay)
• Net Banking
• Wallets (Paytm, Mobikwik, etc.)
• Cash on Delivery (COD) — available on eligible pin codes, with no extra fee

You can modify or cancel your order within 2 hours of placing it by contacting us at contact@vayoplus.com or calling us. Once the order is dispatched, cancellations are no longer possible, but you can initiate a return after delivery.

Once your order is shipped, you'll receive an email and SMS with a tracking link. You can also log in to your account on our website and check the order status under "My Orders".

Absolutely. Our website uses industry-standard SSL encryption to protect your payment information. All transactions are processed through secure, PCI-compliant payment gateways. Your card details are never stored on our servers.

We currently ship across India. We deliver to all major cities and most pin codes via our trusted logistics partners. For remote areas, delivery may take slightly longer. International shipping is not available at this time.

Metro cities: 3–5 business days
Tier 2 & Tier 3 cities: 5–7 business days
Remote areas: 7–10 business days

Delivery timelines may be affected during festivals, sales, or unforeseen circumstances.

Free shipping on all orders above ₹499.
For orders below ₹499, a flat shipping fee of ₹49 is applicable.
Cash on Delivery (COD) is available at no extra charge.

All products are packed in food-grade, tamper-proof packaging with adequate cushioning to prevent damage during transit. Our packaging is eco-friendly and recyclable wherever possible.

If your order hasn't arrived within the expected delivery window, please contact us at contact@vayoplus.com with your order number. We'll investigate with our logistics partner and ensure your order reaches you at the earliest.

We accept returns within 7 days of delivery if the product is unopened, unused, and in its original packaging. To initiate a return, email us at contact@vayoplus.com with your order number, product details, and reason for return.

• Opened or used products (for hygiene and safety reasons)
• Products purchased during clearance or final sale
• Gift cards or promotional bundles
• Products damaged due to misuse or improper storage

If you received a damaged or incorrect product, we'll happily exchange it at no extra cost. Contact us within 48 hours of delivery with photos of the product and packaging. We'll arrange for a pickup and send the correct item as quickly as possible.

Once we receive and inspect the returned product, refunds are processed within 5–7 business days. The amount will be credited back to your original payment method. For COD orders, refunds are processed via bank transfer.

If the return is due to a defective or incorrect product, VAYO will cover the return shipping charges. For all other return reasons (e.g., change of mind), the return shipping cost will be borne by the customer.

Please email us at contact@vayoplus.com within 48 hours of delivery with clear photos of the damaged product and packaging. We'll arrange a replacement or full refund — whichever you prefer.